If you attempted to place an order, the order was not successfully placed and you are seeing funds held from your bank, it is most likely a temporary hold.
The transaction that you are seeing is a "hold" for the transaction attempt on your account placed by your banking institution. Transactions fail for a number of reasons, such as the information you provided not meeting the security requirements of our system and is subsequently declined by our system.
In these rare cases, we automatically void your transaction. The funds are then returned to you after your bank's authorization expires. This process can take up to seven days to reflect on your account, the issuing bank will determine the time period. It is not under our control once we decline the transaction.
Our payment processing system requires that your billing address matches exactly what is on file as your billing address with your banking institution. If it does not match, your order will not be placed successfully during checkout.