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  1. AKT
  2. General
  3. FAQ

FAQ

  • I received an incomplete order. What do I do?
  • Do you ship partially-filled orders?
  • Do I get a tracking number when my order ships?
  • Where is my order?
  • When will I receive my order?
  • Does AKT accept International orders?
  • How does purchasing downloads work?
  • Why is my credit card being declined?
  • I cannot get my order to go through, help!
  • Do you accept COD (Cash on Delivery) for returns & exchanges?
  • Why isn't my digital download working?
  • I did not receive my order receipt email or shipping notification email, what should I do?
  • Nobody has replied to my email yet! What is going on?!
  • I received the wrong item(s). What do I do?
  • When will the item I want be back in stock?
  • How will my package be shipped to me?
  • What payment methods can I use?
  • Zip Up Hoodie & Foil Product Questions
  • My order never went through, why was I charged?
  • How much will shipping cost?
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